FAQ

Frequently Asked Questions

Here are Some Pre-Answered Questions

Getting

Started

How do I get started with Extensive Recruits Ltd?

Simply get in touch with our team via phone or email. We’ll arrange an initial consultation to understand your needs and guide you through every step of the onboarding process.

Is the transition from my current provider difficult?

Not at all. Our dedicated implementation team will manage the switch for you, handling everything from data transfer to setup—ensuring a smooth and disruption-free experience.

How long does onboarding typically take?

Onboarding times can vary depending on your organisation’s size and complexity, but we typically complete the process in 2–4 weeks. We’ll keep you informed every step of the way.

. Will I have a dedicated contact?

Yes. You’ll be supported by a named payroll or HR specialist who understands your business and is always available by phone or email—no ticketing systems or call centres.

What information do you need to get started?

We’ll need basic company and employee information, details of your current payroll process, and any reporting requirements. Don’t worry—we’ll walk you through it all.

Business

Questions

How does Extensive Recruits Ltd differ from other payroll providers?

Unlike many providers, we don’t rely on automated systems. We provide personalised, hands-on support from a dedicated team of experts who understand your business needs, ensuring accuracy, compliance, and a smooth experience.

Do I need to use any software to work with you?

No, we don’t use any software platforms for our services. Everything is managed by our experienced team to ensure a more personal, tailored approach. We’ll handle everything for you, without the need for complex systems or learning curves.

How do you ensure compliance with UK employment laws?

We stay up-to-date with the latest changes in legislation, ensuring that your payroll and HR processes are always compliant. Our team handles all statutory filings and regulations, so you can focus on growing your business with peace of mind.

Can you help with managing employee performance?

Yes, we offer performance management services that help you assess and develop your team. From goal-setting and performance reviews to ongoing feedback and career development, we work closely with you to ensure your employees thrive.

What types of businesses do you work with?

We work with businesses of all sizes, from SMEs to larger organisations, across a variety of industries. Whether you have a team of five or five hundred, our services are designed to be flexible and scalable.

Still have some questions?

Feel free and contact us today